Chase Bank Garbage Exposes Customers?

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There’s a video posted on YouTube of a person claiming to find unshredded personal documents belonging to Chase customers.

Are you a Chase customer? Watch this video to see how several New York City Chase branches carelessly threw out their customers’ information in the state with the nation’s highest rate of identity theft. Customers’ names, dates of birth, social security numbers, phone numbers, addresses, and account numbers were all found in publicly accessible trash left out on the curb by their city’s largest bank.

JP Morgan is currently investigating this allegation. It is important to note that the authenticity of the video is being questioned because the person who shot and submitted this video represents the Service Employees International Union (SEIU). SEIU and JP Morgan are currently locked in a labor dispute about the hiring of security guards.

Here’s the YouTube video:

Written by MCruz on May 3rd, 2007 with 2 comments.
Read more articles on Banks and Businesses and Customers and Identity Theft.

2.6 Million Circuit City Cardholders Exposed

Current and former account holders of the Circuit City credit card are being notified that their personal information was thrown out with the trash.

Chase Card Services said it mistakenly tossed out computer tapes with the personal information of Circuit City card holders. It said it believes the tapes, inside a locked box, were compacted, destroyed and buried in a landfill.

Chase said it has begun notifying customers and is monitoring affected accounts and has not identified any misuse of personal information. A free, one-year credit monitoring service is being offered to individuals whose social security number was on the thrown out tapes.

Source: Reuters Kudos to Patricia for the tip!

Written by MCruz on September 8th, 2006 with 2 comments.
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Wells Fargo Employee Data Stolen

Wells Fargo sent a letter to its employees early this week warning “that a computer and data disk containing some of your personal information has been stolen” from an employee of an independent public accounting firm. The firm was hired to review Wells Fargo’s health and welfare plans.

The letter does not indicate how many employees were affected nor who was the accounting firm responsible.

According to the auditor, the data disk, which was stolen from the trunk of a locked vehicle belonging to one of their employees, included your name, Social Security Number and information about your prescription drug claims.

Wells Fargo is offering a free one-year subscription to a credit monitoring service. Employees are encouraged to call the HR Service Center if they have any questions or concerns.

A faxed copy of the notification letter can be found below:
Wells Fargo 1Wells Fargo 2

Source: Patricia from the Privacy Rights Clearinghouse

Written by MCruz on August 31st, 2006 with 2 comments.
Read more articles on Banks and Employees and Identity Theft.

Sovereign Bank Customers’ Data Exposed

Laptops stolen from vehicles contained personal data belonging to Sovereign Bank customers. A bank spokesperson declines to comment on exactly how many customers were affected by the breach.

Sovereign Bank is warning thousands of customers that their personal data may have been stolen along with three managers’ laptops taken earlier this month in Massachusetts.

Bank officials said fewer than 1 percent of customers in the New England and Mid-Atlantic area may have been affected, the Standard-Times of New Bedford reported.

Source: The Boston Globe Thanks to Patricia for the tip!

Written by MCruz on August 29th, 2006 with no comments.
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U.S. Bank Exposes Customers to Identity Theft

Personal information of an unidentified number of U.S. Bank customers have been stolen from an employee’s car in Covington, KY. The information was stored in a briefcase that was left in the backseat of an unoccupied car.

Bank spokesman Steve Dale said the names, phone numbers and Social Security numbers of a “very small” number of customers were in the briefcase that was stolen in Covington from the employee’s car.

He would not divulge the number of customers, the exact location of the theft or the date of the theft.

The bank is offering to pay up to a year’s subscription to Privacy Guard to help customers monitor their credit reports. The bank is also helping the customers call the major credit bureaus to place fraud alerts on their files.

Source: The Cincinnati Post Thanks Patricia for the news tip!

Written by MCruz on August 1st, 2006 with no comments.
Read more articles on Banks and Customers and Identity Theft.

M&T Bank Data Breach Notification Letter

Earlier this week I posted an entry about an M&T Bank customer who received a letter disclosing an information security incident. With her permission, I am attaching a faxed copy of the notification advising Portfolio Architect Account holders of what to do next.

In the letter to customers, M&T Bank is offering free membership to PrivacyGuard. They also suggest customers closely monitor their accounts for the next 24 months.

There are still open questions about where and when the theft took place. The number of accounts involved was never disclosed.

If you are affected by this breach and know any additional information, please leave a comment below.

MT Bank Letter P1of2MT Bank Letter P2of2

Additional facts:

Written by MCruz on May 26th, 2006 with 4 comments.
Read more articles on Banks and Customers and Identity Theft.

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